Privacy Policy

Get Viral Vids (“we”, “us”) operates getviralvids.com, a research tool that shows creators and businesses the top-performing short-form videos for any topic. Questions about this policy can be submitted through the Support section of your dashboard.

• Account data. Your email address, and the name, profile picture, and account ID of the Google account you sign in with.
• Billing data. Payments are processed by Stripe. We store your plan, billing cycle, and a Stripe customer reference; we never see or store your card number.
• Usage data. Your searches, campaigns, saved videos, and credit history — that history is a feature of the product, not a byproduct.
• Technical data. IP addresses for security and rate limiting. For the free pre-signup analyzer we store only a one-way hash of your IP with a daily counter, which cannot be reversed into your address.
• Analyzer input. If you use “Analyze my product”, the link or description you submit and the public text of that page are processed to generate your profile.
• Support tickets. The messages you submit through the Support section of your dashboard, so we can respond and keep a record of the conversation.

When you sign in with Google, Google shares your name, email address, profile picture, and Google account ID with us. That is all we ask for: we get no access to your Gmail, Drive, contacts, or any other Google data, and we never see your Google password.

We use this data to create your account and sign you in, to show your name and photo in your dashboard, and to email you about your account (receipts, credit notices). We also give your name and email to Stripe, our payment processor, to set up the billing record for your account.

We store it in our database, hosted by Supabase, and share it only with the service providers that run Get Viral Vids, as far as each one needs it: Supabase (sign-in and database), Vercel (hosting), Stripe (payments), and SendGrid (email). We do not sell Google user data, use it for advertising, or allow humans to read it except with your consent, for security, or where required by law. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Signing in takes you to Google's own sign-in page, which runs under the Google Privacy Policy; Google then sends the details above back to getviralvids.com.

We keep this data while your account is open. Deleting your account deletes it from Get Viral Vids; Stripe keeps its billing record, as explained under Retention & deletion below. You can also disconnect Get Viral Vids from your Google Account at any time at myaccount.google.com/connections; that stops Google sign-in but does not delete your Get Viral Vids account.

• To provide the service: run searches, save your work, manage credits.
• To generate AI analyses: video captions, stats, transcripts, and your product profile are processed by our AI provider (Anthropic's Claude API) to produce reports and breakdowns.
• To send email, delivered through our email provider, SendGrid. Essential emails always go out: your account, billing (receipts, charges, auto reloads, price changes), answers to your support requests, and changes to our terms. Optional ones (activity reminders, product news) can be turned off in Settings → Emails, or from the link at the bottom of each one.
• To generate AI videos and slideshows, if you connect your own fal.ai account: your script-derived prompts are sent to fal.ai for generation, and your fal.ai API key is stored encrypted (AES-256), used only to run the renders you request, never displayed after saving, and deleted the moment you disconnect it or delete your account. fal.ai bills you directly under its own terms and privacy policy. Generated files are stored for 12 months from creation (each shows its expiry date), and you can download or delete them at any time before then. Avatar photos you upload are processed by fal.ai to generate your videos; upload only images of people whose likeness you have the right to use — you confirm this at upload. Uploaded photos stay private to your account and you can delete them at any time. AI-generated avatars work differently: they depict original fictional people, are created and owned by Get Viral Vids, and join a shared avatar library that every eligible member can browse and use in their own videos — you receive a license to use them, not ownership, and they cannot be deleted by individual users. Any member can report an avatar, and we may remove any avatar from the library at our discretion (for example, for objectionable content); if an avatar you created or assigned to a campaign is removed, we notify you by email.
• To prevent abuse and keep the service secure.

We do not sell your personal data, and we do not run third-party advertising or ad-tracking cookies. The only cookies we set are the ones that keep you signed in.

Search results show statistics and captions of publicly available videos from TikTok, Instagram, and YouTube. Videos play through each platform's own embedded player and open on the original platform. We are not affiliated with, endorsed by, or sponsored by TikTok, Instagram, or YouTube.

We keep your data while your account is active. You can permanently delete your account and all its data yourself at any time from Settings → Danger zone in your dashboard — deletion takes effect immediately and cannot be undone. Stripe, our payment processor, keeps the customer record we created for your account (your name and email) and any payment and tax records, such as invoices, which we're required by law to retain. For other data requests, such as access or export, submit a ticket through the Support section of your dashboard.

Depending on where you live — including under the EU/UK GDPR and the California CCPA/CPRA — you have the right to access, correct, delete, and receive a copy of your personal data, and the right not to be discriminated against for exercising those rights. You can exercise deletion yourself at any time (see Retention & deletion above); for access or export requests, submit a ticket through the Support section of your dashboard. We do not sell or share your personal data as those terms are defined under the CCPA/CPRA, and we do not use it for targeted advertising.

Get Viral Vids is not directed at children under 13, and we do not knowingly collect their data.

If we make material changes to this policy we'll post the new version here and update the effective date. Continued use after a change means you accept it.